Shipping policy
Shipping Policy – ExoKits
At ExoKits, we ensure fast and reliable shipping for all orders. Please review our shipping policy below:
1. Processing Time
- Orders are processed within 1-3 business days after payment confirmation.
- Custom or special-order items may require additional processing time.
2. Shipping Methods & Delivery
- We offer standard and express shipping options based on your location.
- Estimated delivery time varies by destination and courier service.
- Tracking details will be provided once your order is shipped.
3. Shipping Costs
- Shipping fees are calculated at checkout based on your location and selected shipping method.
- Free shipping may be available on select orders or promotions.
4. Delays & Issues
- We are not responsible for delays due to weather, carrier issues, or customs processing.
- If your package is delayed or lost, please contact our support team for assistance.
5. International Shipping
- Customers are responsible for any import duties, taxes, or customs fees.
- Delivery times may vary depending on customs clearance.
6. Damaged or Lost Packages
- If your package arrives damaged, report it to us within 48 hours with photos.
- Lost shipments will be investigated with the courier before issuing a resolution.
For any shipping-related inquiries, contact us at [your contact email/phone].
ExoKits – Delivering Excellence to Your Doorstep! 🚗📦